Privacy Policy

Our aim is to safeguard your privacy whilst providing a personalised and valuable service.

Beanprint Ltd
20 Colemeadow Rd,
Moons Moat North Industrial Estate,
Redditch,
Worcestershire,
B98 9PB,
United Kingdom

Contact: please use our Contact Us page.

• check Identity & contact data: name, billing/delivery address, email, phone.
• check Order & payment data: order details, partial payment details processed via our payment providers (we do not store full card numbers).
• check Communications: enquiries, support messages, and preferences.
• check Technical & usage data: IP address, browser/device info, pages viewed, and interactions (used in aggregate/analytics).
• check Marketing preferences: your opt-in choices.

We follow strict security procedures to prevent unauthorised access, alteration, disclosure or destruction of personal data. Systems are protected by restricted physical access, firewalls, access controls and other technical/organisational measures.

We do not sell your personal data. We share only what’s necessary with trusted providers who act on our instructions:

• check Payment processors (to take secure payments).
• check Couriers/delivery partners (to deliver your order).
• check Email/SMS providers (to send order updates and, where opted in, marketing).
• check IT/hosting/analytics providers (to operate and improve our site).

These processors must keep your data secure and use it only to provide their services to us. We may also disclose data where required by law or to enforce our rights.

If any processing involves transferring data outside the UK (for example, where a service provider is based abroad), we ensure appropriate safeguards are in place (such as UK IDTA/Addendum or standard contractual clauses).

• check Orders & transactions: kept for 6 years to meet tax/legal requirements.
• check Customer service correspondence: kept as long as needed to resolve your enquiry and for a reasonable period afterwards.
• check Marketing data: kept until you withdraw consent or we determine it’s no longer needed.
• check Account data: kept while your account remains active and for a reasonable period thereafter.

We will only send marketing emails if you have explicitly opted in. Ordering does not subscribe you automatically. You can withdraw consent at any time using the “unsubscribe” link in our emails or by contacting us.

We use essential cookies to make the site work and, with your consent, non-essential cookies (e.g. analytics, embedded media). For details and to manage your choices, please see our Cookies Policy.

Under the UK GDPR and the Data Protection Act 2018 you have the right to:

• checkAccess the personal data we hold about you.
• checkRectify inaccurate or incomplete data.
• checkRequest erasure of your data (where applicable).
• checkRestrict or object to certain processing.
• checkData portability (receive your data in a structured, commonly used format).
• checkWithdraw consent at any time where processing is based on consent.
• checkLodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us via our Contact Us page or the details above.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. If you visit those sites, please review their privacy policies.

We may update this policy from time to time. We will post any changes on this page and update the “Last updated” date above.