Privacy Policy

Last updated: 27 August 2025

This statement explains the privacy and data protection practices that apply to beanprint.co.uk, provided by Beanprint Ltd (“we”, “us”, “our”). Our aim is to safeguard your privacy whilst providing a personalised and valuable service.

Who we are

Beanprint Ltd
20 Colemeadow Rd,
Moons Moat North Industrial Estate,
Redditch,
Worcestershire,
B98 9PB,
United Kingdom
Contact: please use our Contact Us page

Personal data we collect

• Identity & contact data: name, billing/delivery address, email, phone.
• Order & payment data: order details, partial payment details processed via our payment providers (we do not store full card numbers).
• Communications: enquiries, support messages, and preferences.
• Technical & usage data: IP address, browser/device info, pages viewed, and interactions (used in aggregate/analytics).
• Marketing preferences: your opt-in choices.

How and why we use your data (lawful bases)

• To process and deliver orders (picking, packing, shipping, order updates) — Contract.
• To manage your account and respond to enquiries — Contract / Legitimate interests.
• To improve our website and services (analytics, troubleshooting, testing) — Legitimate interests.
• To send marketing communications where you have opted in — Consent.
• To meet legal and tax obligations — Legal obligation.

Security

We follow strict security procedures to prevent unauthorised access, alteration, disclosure or destruction of personal data. Systems are protected by restricted physical access, firewalls, access controls and other technical/organisational measures.

Data sharing

We do not sell your personal data. We share only what’s necessary with trusted providers who act on our instructions:

• Payment processors (to take secure payments).
• Couriers/delivery partners (to deliver your order).
• Email/SMS providers (to send order updates and, where opted in, marketing).
• IT/hosting/analytics providers (to operate and improve our site).

These processors must keep your data secure and use it only to provide their services to us. We may also disclose data where required by law or to enforce our rights.

International transfers

If any processing involves transferring data outside the UK (for example, where a service provider is based abroad), we ensure appropriate safeguards are in place (such as UK IDTA/Addendum or standard contractual clauses).

Retention

• Orders & transactions: kept for 6 years to meet tax/legal requirements.
• Customer service correspondence: kept as long as needed to resolve your enquiry and for a reasonable period afterwards.
• Marketing data: kept until you withdraw consent or we determine it’s no longer needed.
• Account data: kept while your account remains active and for a reasonable period thereafter.

Marketing

We will only send marketing emails if you have explicitly opted in. Ordering does not subscribe you automatically. You can withdraw consent at any time using the “unsubscribe” link in our emails or by contacting us.

Cookies and similar technologies

We use essential cookies to make the site work and, with your consent, non-essential cookies (e.g. analytics, embedded media). For details and to manage your choices, please see our Cookies Policy.

Your rights

Under the UK GDPR and the Data Protection Act 2018 you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request erasure of your data (where applicable).
• Restrict or object to certain processing.
• Data portability (receive your data in a structured, commonly used format).
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us via our Contact Us page or the details above.

Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. If you visit those sites, please review their privacy policies.

Changes to this policy

We may update this policy from time to time. We will post any changes on this page and update the “Last updated” date above.